And now for the BIG story about
double glazing in my 'buyer beware' set of
pages:
You would be shocked and speechless to hear what my customers tell
me when I see their problems and when I ask them why they are not
claiming under guarantee from the firm that fitted the job - and I
am talking well-known, almost 'household' names here:
• ‘They said they have been taken over - and it is a different
company now and they have not taking over the guarantees.’
• ‘They said they have merged with their parent company ...’
• ‘They have been bought out and are now owned by ...’
• ‘They are now part of the so-and-so group...’, etc
Of course I cannot name names, but
one minute they are 'So-and-so Windows', a couple of years later
they are 'So-and-so Home Improvements' and a couple of years later
they are 'So-and-so plc', all with the SAME VANS, NAME LOGOS and
SAME RADIO JINGLE, and for all intents and purposes to Joe Public, a
well-known name who SEEM to be above board.
So, look into the ‘well-respected’
name you have heard of and think you 'know', and you may be very
surprised at just who have reinvented themselves (often leaving
customers and suppliers high and dry), not once but several times in
some cases.
Double-glazing
firms - gone bust before?
I can only say that if you should initially take the bait and fall
for the carrot the advertising offer promises, then get a
'classroom-trained' salesperson round (I know, he SAID he was the
manager and not on commission) and then sign up only after you have
read my pages exposing the scams. At least then you will have only
yourself to blame.
My scam-exam test tells you far
more about any individual estimate than my ‘buyerbeware’ pages
ever can because I have had to generalise very much on my website.
Once you have put your estimate through the free test and had your
results, you can then get an individual full five-page written
report for a modest cost, and this should complete ALL the
information you will need to be really clued in before you make any
important decisions. Be a mug if you like, and if you are the type
of person who can easily be taken for a ride then ignore my pages.
Or do it my way with an education on the subject and get clued up so
you can get a result that is much better than you ever imagined.
If you have a problem with a
company that is a member of the GGF club (Glass & Glazing
Federation) you can complain about them here:
http://www.ggf.co.uk/complaints.phtml
Any other problems may be able to be
fast-tracked to a satisfactory conclusion by visiting:
http://www.howtocomplain.co.uk -- You will be pleasantly surprised with their help
and advice.
